Opportunities & Challenges:
The Gwinnett County (GA) Public Library serves one of the fastest growing and most diverse countiesin the US with fifteen branch locations and more on the way. The Library is internationally recognized as an innovator in its field; and its leadership knows that when you’re at the top of your game is the time to up your game even further for success. The challenge was to create a strategic plan to guide the library for the next five to seven years: one that is flexible—allowing the organization to cultivate its position in and relationship to a changing community—and one that provides concrete guidance for action in the near-, middle-, and longer term.

What we did:
M&B engaged the Library in an eight-month planning process that included extensive stakeholder engagement, research and careful crafting and review of the plan. We invited staff, community leaders, strategic partners, and citizens to participate in the process, so that the whole community has its “fingerprints” on the final product. We then worked with a group of key stakeholders to examine findings and develop goals and strategies. A set of action items was developed, along with extensive project plans, to create the first round of implementation for the plan.

Deliverables:
Deliverables include the strategic plan document, detailed documentation and processes for managing implementation and documents to guide further planning efforts.

Opportunities & Challenges

The F-35 Joint Strike Fighter is one of the largest and most complex major projects being undertaken today. Nine partner nations and multiple American military and industry partners work together in a high VUCA (Volatile, Uncertain, Complex and Ambiguous) environment to produce a product upon which the lives of service men and women around the world depend.

Effective leadership is required across the organization, and organization systems themselves must constantly be upgraded to allow for the most efficient and effective work to take place.

What we did:
In collaboration with Defense Acquisition University (DAU) and F-35 Program Office Senior Leadership, M&B co-developed the Enterprise Cohort Leadership Program (ELCP), an ongoing cohort program to support leaders across the F-35 enterprise in being and doing their best.

ELCP is a condensed program of eight weeks, comprising seven days in residence with workplace learning assignments back on the job, and a capstone project to scope an initiative that will have significant impact on the learners’ leadership development and business/mission outcomes for the enterprise.

The program is designed to maintain a consistent base of frameworks and also to evolve as needs change.

Results:
Nine cohorts have been completed with over 200 participants who now share common leadership language and frameworks with which to positively influence work across the organization. A cadre of coaches is in place to offer ongoing support to colleagues and to further the work going forward.

Opportunities & Challenges:

The Paterson Alliance was founded in 1998 by five nonprofit agencies in the City of Paterson, New Jersey, who came together understanding that collectively the Paterson nonprofit community needed to set an agenda that would advance the quality of life in the City. The Alliance has grown to a membership of more than 70 organizations. With budgets tightening and the needs of citizens greater than ever, it is essential to align passion, talent and capability to produce the highest and most effective outcomes for Paterson. Hence the need for a creative and inclusive strategic plan.

What We Did

M&B facilitated a strategic planning process based on collaboration between Alliance members and community leaders. The process included a series of “Community Café’s”, where participants shared their vision for Paterson and their understanding of current reality, and collectively designed a way forward. Once the plan was created, we held an event, where champions of the plan came together to prioritize action items and recommit to collaboration.

Results:

The Paterson Alliance continues to be an anchor for the nonprofit community, which is stronger than ever. The planning process helped to galvanize members for collective action and reinforce a new narrative for Paterson, one of optimism and success. Programs like the flagship “Think Pre-k” early childhood initiative, and the Paterson Full Service Community School Nonprofit Collective Impact Project are making a huge difference to the people the Alliance serves.

M&B continues to work with the Paterson Alliance to support collaboration and the development of initiatives.

Opportunities & Challenges

The Northeast Alliance for Graduate Education and the Professoriate (NEAGEP) is an NSF-funded program whose goal is to increase the number of domestic students receiving doctoral degrees and entering the professoriate in the sciences, technology, engineering, and mathematics (STEM) with a particular focus on recruiting, supporting and mentoring students of population groups underrepresented in STEM fields (i.e., African Americans, Hispanics, American Indians, Alaska Natives, Native Hawaiians or other Pacific Islanders).

While participants in NEAGEP receive world-class technical training, there is frequently less emphasis placed on preparing participants for roles as leaders and collaborators, both in their education and in their chosen professions.

What we did:
At the request of a NEAGEP leader at UMass Amherst, M&B developed a one-day introductory leadership training for a cohort of STEM grad students. The training included individual and team leadership topics and a module on systems thinking to assist participants in understanding whole-of-organization perspectives.

Opportunities & Challenges:

The Excelsior Service Fellowship, created by Governor Andrew Cuomo in 2013, is an initiative to attract the “best and brightest” of recent graduates from law, graduate, and professional schools to NYS government service. Each fellow, bringing a diverse background and skill sets, is placed for two years in a policy or operational position within the executive branch.
Tasked with working on some of the most pressing issues facing New York State, Excelsior Fellows required the right tools and frameworks to lead in the 21st Century.

What we did:
Over five months in 2017, M&B provided a multi-session Leadership Development Program for some 50 fellows serving throughout NYS government. Session topics included:

  • Leading in a Complex World
  • Forming and Leading Teams
  • Leader as a Facilitator
  • Working Well with Stakeholders
  • Leading Organizational Change

In addition to the above topics, fellows also inventoried stresses in their personal and professional lives that inhibited performance and effective team leadership. M&B presented mindfulness as a tool for focusing on the present moment, while not reacting to all the stressors that enter our daily lives. Participants were led through a 10-minute guided meditation.

Deliverables:
Each fellow was tasked with creating an individual “leadership development plan” and a “project plan” to implement throughout the five month program. Projects were identified based on actual opportunities and challenges within the workplace. In between sessions, fellows worked with their supervisors and teams to reach clear and measurable results with their projects during the 5-month program.

Opportunities & Challenges:

Revitalize 19 cities and towns in North Central New Jersey, on the verge of re-urbanization, but saddled with home rule political processes, the buildings and the infrastructure are still in place from a time when America was first settled (the 1600s), when New Jersey factories were a powerhouse of the Industrial Era (the 1800s) and when families flocked to newly created suburbs on the borders of decaying urban centres (the mid-1900s).

What we did:

In collaboration with Camoin Associates, Maverick & Boutique facilitated a two year program to develop a Comprehensive Economic Development Strategy (CEDS) for the North-Central Region of New Jersey via the John S. Watson Institute, a policy arm of the Thomas Edison State College that provides support for the New Jersey Urban Mayors Association.

The project was conducted in three overlapping phases – research, planning and implementation, so that teams recruited to help plan new initiates, were also being encouraged to begin the process of implementation – otherwise known as Strategic Doing.

The first stage of the project involved a study of the industry, employment, wages, and occupational base for the 19 municipalities that make up the region, a study of the business climate of the region and the municipalities including: infrastructure, labor, incentives, taxation, buildings/land and  a review of opportunities for private investment leading to job creation, especially in emerging industries, such as advanced manufacturing, “green” construction, environmental services and alternative energy.

During the second stage, M&B facilitated the work of a region-wide strategy 50-member planning committee of business, political and community leaders as well representatives from critical infrastructure and government services organizations. The committee met on a regular basis, both as a committee to develop the overall strategy, and as task forces to scope initiatives in six focus areas – training as an economic engine, infrastructure renewal, small business development, implementation assistance under a formal regional organization structure and a collective modular marketing program. As the programs develop, new people with the necessary skills, knowledge or access to resources were invited to join he effort.

In a third and overlapping stage, we helped Watson Institute staff recruit Community Implementation and Planning Teams in each of the municipalities; identify and design shovel- ready projects; and help each community develop local versions of the regional initiatives.

Deliverable:

Read the 2015 Urban-Focused Comprehensive Economic Development Strategy (CEDS) for the North-Central Region of NJ here!

 

 

Opportunities & Challenges:

Develop a winning plan for the I-86 Corridor to compete in New York State’s one-time competition for $500 million in economic development funding, including an ecosystem of well-developed project concepts to deal strategically with the critical issues facing the Corridor.

What we did:

M&B, in collaboration with Camoin Associates, an economic development firm, and Bergman, an engineering firm, designed and facilitated an accelerated strategic planning process for the I-86 Corridor to meet a tight eight-week deadline from start to finish to prepare for a one-off state-wide competition for large-scale investment funding. The project involved two counties, seven municipalities, and 70-80 stakeholders representing utilities, business, education, community and local government groups.

Our work resulted in the I-86 Corridor consortium and its partners in nearby Binghamton, which forms the Southern Tier, being awarded a $500 million investment from the State of New York to fund their projects.

M&B employed a combination of the Zing technology, systems maps, and project planning templates, to guide participants through the strategic planning process. The result is an ecosystem of 50 fully developed systematically interrelated projects/programs. Each project/program is described in considerable detail including action steps, strategic measures, governance, anticipated budget and funding and physical resources and talent required.

The workshops were conducted in two blocks of three days during which the participants prepared detailed project plans for infrastructure, innovation, industry development, governance, creating vibrant communities, workforce development and education, and tourism/marketing/branding.

M&B also facilitated a series of robust conversation with the steering committee to develop a corporate structure and implementation process to ensure the many participating stakeholder could work together flexibly under the auspices of an overarching governing body charged with project management oversight.

Deliverable:

View the I-86 Innovation Corridor- Strategic Action Plan, July 2015, here!

 

 

 

Opportunities & Challenges:

The Materiel Group within the Canadian Department of National Defence sought to develop the capacities of Project Team Leaders and Managers to think and operate more flexibly, adaptively, and creatively.

What we did:

In 2014, M&B delivered a four day course: Complex Adaptive Systems Approach to Complex Project Management. Participants appreciated the personal coaching by the presenters as they learned to apply each framework to a challenging project issue, that each person, or intact team, brought to the course. They also liked the opportunity to work in groups to openly explore issues with colleagues and learn from each other.

Opportunities & Challenges:

Reverse the jobs jobs in the once thriving IT and telecommunication sector and the closure of Fort Monmouth were eclipsed by Hurricane Sandy which damaged large swathes of the Jersey Shore. High property values and inadequate cross-county transport options excluded young families and service workers from the economic mix and limited the county’s ability to flourish.

What we did:

With our partner Camoin Associates we completed a Comprehensive Economic Development Strategy (CEDS) that balances housing that is affordable in clusters around transport hubs with new business and job creation initiatives. Maverick & Boutique conducted a series of workshops with community leaders to generate ideas for cross-boundary initiatives to get people working better together in a region that has historically been siloed with groups unable to integrate their interests for sustainable action. M&B provided its Zing facilitation tool to allow participants to simultaneously view and generate ideas together.

The integration of community input and stakeholder buy-in was particularly important to ensure that the final plan will be implementable and achievable with the support of the public officials and residents.

Deliverable:

See the final report here!